CUSTOMER CARE

Shipping & Delivery

We ship MODOX orders to supported destinations shown at checkout.

Shipping costs and delivery estimates

Available delivery methods, shipping charges and estimated delivery times are displayed at checkout before you place your order.

Order processing

Orders are prepared after payment confirmation. Processing times can vary by product and fulfillment location.

Tracking

When tracking is available, you will receive shipping confirmation with the relevant tracking details.

Delays

Delivery estimates are not guarantees. Carrier delays, weather, customs procedures or other circumstances outside our control can affect delivery.

Questions about an order

If you need help with a delivery, contact us through our Contact page and include your order number.